Sales Administrator: Responsibilities, Job Description, Salary
Sales Administrator is a professional responsible for supporting and managing the administrative aspects of a sales department.
Key responsibilities of a Sales Administrator:
Order Processing: Handling and processing customer orders, providing accuracy and timely delivery.
Customer Support: Assisting with customer inquiries, and presenting information about products or services.
Sales Reporting: Generating sales reports as well as deep data analysis.
Database Management: Maintaining and updating customer databases and sales records.
Coordination: Coordinating with the sales team and other departments to achieve common goals.
Scheduling: Organizing meetings, sales appointments, and events related to sales activities.
Difference between: junior, middle, senior Sales Administrators
The distinction between junior, middle, and senior Sales Administrators primarily lies in their level of experience, the scope of responsibilities, and leadership within the organization.
Junior Sales Administrator
● Enters and tracks customer orders in the system.● Handles basic customer inquiries and provides product information.● Maintains and updates customer records as well as sales databases.● Prepares sales documents such as quotes, invoices, and contracts.
Middle Sales Administrator
● Generates and analyzes sales reports.● Coordinates between sales teams and clients.● Manages specific sales projects or initiatives.● Handles complex customer service issues with key clients.● Identifies and utilizes improvements in sales processes.
Senior Sales Administrator
● Oversees administrative functions of the sales department.● Leads and mentors junior and mid-level administrators.● Addresses and resolves complex issues with customers.● Creates detailed reports and presentations for senior management
Hard & Soft Skills for a Sales Administrator
Hard Skills
Soft Skills
How Much Does a Sales Administrator Make?
$40,000 to $50,000 per year
Junior Sales Administrator
$50,000 to $65,000 per year
Middle Sales Administrator
$65,000 to $90,000+ per year
Senior Sales Administrator